Do you have the correct protocol installed?

By default, Windows 95/98 Dial-Up Networking connections bind the NetBEUI, IPX/SPX, and TCP/IP protocols to the dial-up adapter, but only requires TCP/IP to connect to the Internet.

To disable unnecessary protocols in the Dial-Up Networking connection

1. Click Start, point to Programs, point to Accessories, point to Communications, and click Dial-Up Networking. Note: If you do not see "Communications" go straight to Dial-Up Networking.

2. With your Right mouse button, click the connection icon, and then click Properties.

3. On the Server Types tab, under Allowed network protocols, click to clear the NetBEUI and IPX/SPX check boxes.

To verify that the TCP/IP protocol is installed in the Network Properties dialog box

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. On the Configuration tab, click Add.

3. In the Select Network Component Type dialog box, click Protocol , and then Add.

4. On the Select Network Protocol dialog box, under Manufacturers, click Microsoft. Under Network Protocols, click TCP/IP, and then click OK.

After you confirm that the necessary components are installed, restart your computer.

Special Note: If you want to connect only to the Internet, you need only the following network components:

Client for Microsoft Networks
Dial-Up Adapter




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