Do you have
the appropriate server type selected?
To verify your server type:
1. Click Start,
point to Programs, point to Accessories, point to
Communications, and then click Dial-Up Networking. Note: If you do
not have "Communications" go straight to Dial-Up Networking.
2. With your Right mouse button click the connection to TCWORKS.NET icon, and
then click Properties.
3. Click the Server Types tab, and then verify that the correct server
type is selected in the Type of Dial-Up Server box. For our service the
correct server type is "PPP".